ICCI perform services that meet or exceed customer specifications and customer requirements for quality and delivery performance.
Management is committed to meet or exceed applicable legal and customer requirements including continual improvement of its processes.
The policies set forth apply to all operations to continually improve the effectiveness of the quality management system and supplier performance. All the processes are planned and incorporate risk based approach. This includes defining objectives which are critical for business and ensure continual improvement.
It is the responsibility of all personnel to comply with the requirements of the Quality Management System in all activities and processes.